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Franklin
Precision Industry, Inc. (FPI), in association with
Aisan Industry Co., Ltd, works with a diverse group
of suppliers to meet and exceed the expectations of
our customers. To maintain quality, cost, delivery and
service response expectations of our customers, the
suppliers must meet or exceed our expectations first.
FPI Purchasing will exceed our customer expectations
by adopting an environment where customer and supplier
relationships thrive means both parties invest, look
to accommodate the other, and gain long term value through
relationship management. |
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As a customer, FPI Purchasing
wants to increase the efficiencies in the supply chain
and improve the overall value of the relationship for
both parties by including suppliers in our thoughts for
the future, inviting ideas and feedback. Sharing information
(future plans, forecasts, process bottlenecks, etc.) to
open the door to communication. As information sharing
becomes more natural, the positives and the negatives
will emerge, but because a dialogue has been established,
corrective action can be suggested and embraced, if the
end goal is a better working relationship for both parties.
One key element to remember is
that this transformation to relationship management
is not an overnight activity. It’s a method of
conducting business that will be adopted over time,
as all sides begin to learn and trust the concept.
FPI Purchasing will make every
effort to create an experience or relationship that,
through working together, yields benefits - trying to
create that “Yes!” experience. A universal
commitment to managing the relationships throughout
the business network means that each organization can
capitalize and optimize at all points.
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